Did your mother ever say to you, “It’s not what you say, it’s how you say it”? That may be true if you are trying to maintain harmony in your household, but it’s bad advice for aspiring public speakers. How you say the words is just as important as the words you choose. Take for example the important skill of articulation. When you combine poor enunciation with a fast, nervous pace, it is easy to be misunderstood, and possibly even insulting to others.
The other day I was working out to an exercise DVD with my head down, shuffling side to side, not looking at the TV when the instructor yelled “Congressman Brown, Congressman Brown!” I stopped in my tracks and stood up. What?! Surely he didn’t just say that. I rewound the clip and this time I watched while I listened and it turns out that the words were “cover some ground, cover some ground.” OK, that made more sense.
The best way to improve your articulation skills is to speak into a tape recorder and listen back to it. Better yet, have someone else listen to it and tell you what they heard. It’s a better technique than videotaping because the only cue a listener has to understand you is your verbal delivery.
Do you want to hear a great example of verbal articulation? Listen to a clip of Anna Deveare Smith. She’s a master.